This article “Beyond Best Practices: How to Use Design Thinking in Rule of Law Promotion”, by Siddharth Peter de Souza for PeaceLab touches upon the How and Why of the design thinking in rule of law projects (and not only, I would say):
– listen to what users’ say,
– observe what they do and
– strive to meet their needs.
These ideas are central in both human – centered development management theory and practice.