“The glue that holds people together in a team, and that commits people to an organisation, is the emotions they feel” is one of my favourite quotes from this book.
I long believed that all that matters in business and work environments is getting things done. Business and project management literature supported the belief. Recent research on Emotional Intelligence begs to differ and for good reasons. Emotions and moods have real consequences for getting those same things done in any project. To paraphrase the authors of the book, the project manager’s ability to survive everyday surprises depends to a large extent on whether he/she has first the ability to manage his/her own emotions in the face of the change and thus lead the team through unchartered waters.
This book was like a mirror to me. It made me ask myself some important questions. It also helped in navigating better through the repertoire of leadership styles I see around me from visionary, coaching, affiliative, democratic, pacesetting to commanding and their impact on work climate.
The authors guide the ones who seek to change through the metamorphosis with practical tips and inspirational transformational real life stories, touching on self-management, team management as well as navigating the world of stakeholders we engage with for outcomes that matter most.