Tag: crisis management

The value of a smile in turmoil

As these times do not cease to shake our ways of doing business, I find my anchor in what I can control. I can control my reaction. And I can smile.

Thanks, Peter Taylor, for the reminder! https://myprojectdelight.com/2016/05/11/the-project-manager-who-smiled-by-bob-taylor/

The story of a book which saw the light in lockdown

On a bright April day, as I was casually browsing Linkedin for updates, I noticed a post by Peter Taylor:

A month into full lockdown, my brain jump at it with delight. “A legacy-book to be published in 21 days? Phew! Why so long?!” I thought to myself. So, I responded to the challenge and so did 55 other project managers across industries from around the world.

“The Projectless Manager: Inspirational Thoughts from a World of Project Managers” is now on Amazon, both in paperback and for Kindle.

It is dedicated to “A global community of health carers and key workers. Its proceeds go to NHS. The book is, as Peter puts it, “unique ‘in the moment’ and ‘of the moment’ book.”

It was such a by-the-book project by itself: on time, within budget and objective – achieved, all this with members of a tribe who basically only know each other by Linkedin profiles.

I have to mention kids here. Those who know me, know that I am a full-time kids’ advocate. The cover is a result of a challenge for 9 year olds. So, it is also an inter-generational act of contribution and sharing. Kudos to kids!

Top five most frequent questions in time of crisis

These past two weeks, I have been contacted for advice on what to do with projects in these new and unexpected circumstances. Crisis management, here we come.

While my advice and tips matched the variety of situations the projects were in, I noticed several common take aways:

1. Damage control and remaining in control are strongly interdependent. Analyse what you can control and acknowledge that you cannot control the pandemic and its extent. Unless you are a project manager in a hospital in an epicenter.

2. Analyse your project’s work plan/charts and be honest about what can be done in the period announced by the authorities if your country is in a confinement/quarantine. Have a plan B and be ready to change it, as things evolve. Communicate it well to all concerned: sponsor, stakeholders, providers, consultants.

3. Check all your contracts, the obligations part in particular, both yours and the other parties’. Now it’s the time for forgotten or overlooked things to come to light. Get the help of your organisation’s lawyers, if needed. Check the clauses on causes for suspension and delays for payments. Notify the other party, if required so. For new contracts, check what you can agree on and sign electronically.

4. Now it’s the time to move online if you have not done it yet. There is a variety to choose from, from Trello, Monday, Basecamp to Zoom and clouds. Make the technology work for you.

5. Teams will watch you for cues. So, control yourself, by distinguishing your fears from facts. Acknowledge team members’ fears. Offer a mirror of calm. Help when you can. Summon all your empathy and compassion.